We post worldwide | All products come in a gift box | Free tracked UK shipping over £75

Shipping Policy

Bristol

During Tier Restrictions and National Lockdowns, we will be delivering orders over £10 for free to any address that falls within a 3 mile radius of the shop. This will automatically be worked out with the shipping address you provide. We will be hand delivering on Thursdays and Sundays between 12 - 4pm. To keep this free, your order will be placed in a brown paper bag and we ask for you to let us know of a neighbour or safe place we can leave your bag if you're not in.  

UK

Our delivery charges to UK mainland contributes to the services of Royal Mail, UPS and the cost of the packaging used. 

Standard 48 hour Delivery (UK mainland)

Estimated delivery 3-5 days

FREE tracked shipping for orders over  £75
£3.50 - standard shipping for orders under £35

£5.50 - standard shipping for orders £36 - £74

Next day Delivery (UK mainland)

£11 - UPS courier next day

*Please note, only if ordered before 12pm Monday - Friday, there are no deliveries on the weekend.

Please note: Once it is in the hands of Royal Mail we cannot be responsible for any delays. During the pandemic they have been overwhelmed and a handful of parcels are taking longer than expected.  If the item hasn't arrived in 4 weeks, we will issue you a refund. 

International

For international delivery our standard charges are based on Royal Mail's prices for different world zones. More information can be found here.

Europe (EU)

£9 - tracked shipping for orders under £75

£15 - tracked shipping for orders over £75

World Zone 3 (USA) 

£18 - tracked shipping for orders under £75

£28 - tracked shipping for orders over £75

World Zone 2 (Australia, New Zealand, Singapore and neighbouring territories) 

£15 - tracked shipping for orders under £75

£26 - tracked shipping for orders over £75

World Zone 1 (North America *excluding the USA, South America, Africa, the Middle East, the Far East and South East Asia) - £12.75

£12 - tracked shipping for orders under £75

£22 - tracked shipping for orders over £75

Our prices are based on average weight and parcel dimensions. It also contributes to the cost of the packaging used. 

Each order is made by hand so please expect your International orders to arrive 1-4 weeks from ordering. 

Shipping during UK Lockdown/Covid-19/Brexit

We are fortunate to have a post box and parcel drop of box very close to the shop so we are posting regularly. However, Royal Mail are being a little slower than normal and some UK parcels have taken up to 7 working days to arrive/ International 3 weeks. 

Why do we charge for postage?

Our shipping fee covers the price to post your item with Royal Mail/UPS and contributes to the packaging materials we use to make sure your order gets to you safely. The price to send our smallest vessel within the UK including packaging is £4 and the largest lamp £15 so we do absorb a lot of the costs ourselves. 

Collection

If you would like to purchase your order online, you can collect from our workshop which is at PRIOR SHOP.  We will let you know when it's ready.