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Shipping Policy

Packaging: If your order is fragile, we might have used bubble wrap or air filled plastic packaging. Please note; this is REUSED packaging that we've received from deliveries or donations.  The rest of the packaging we use is recycled card stock and paper tape; biodegradable shredded timber and foam chips, and sugar cane mailing bags. We do not buy plastic packaging. 

Collection

 

You can collect from PRIOR SHOP during our opening times.  Please wait for the email to confirm it's ready for you and bring your order number. 

Wed, Friday, Saturday 10am - 6pm | Thurs 12 pm- 8pm | Sunday 11am - 5pm. 

UK

* Free shipping for all full priced lamps. 

Our delivery charges to UK mainland contributes to the services of Royal Mail, UPS and the cost of the packaging used. 

Standard 48 hour Delivery (UK mainland)

Estimated delivery 2-3 working days from ordering. 

FREE tracked shipping for orders over £90
£3.99 - standard shipping for orders under £35

£5.99 - tracked shipping for orders £36 - £89.99

Next day Delivery (UK mainland)

£11 - UPS/ Royal Mail courier next day

*Please note, only if ordered before 12pm Monday - Friday, there are no deliveries on the weekend.

International

Yes, we do ship internationally! All orders are shipped via a Royal Mail Tracked service. 

We have been given this advice from Royal Mail so please note: 

*Each country has their own duties and taxes, so you are responsible for any incurred fees when you receive your order.*

Orders between 10€ and 150€ customers are likely to be charged Import Tax and a handling fee.

Orders over 150€ customers are likely to be charged Import Tax, handling fee AND a Customs Charge 

For international delivery our standard charges are based on Royal Mail's prices for different world zones. More information can be found here.

Europe (EU)

£9 - tracked shipping for orders under £75

£15 - tracked shipping for orders over £75

World Zone 3 (USA) 

£18 - tracked shipping for orders under £75

£28 - tracked shipping for orders over £75

World Zone 2 (Australia, New Zealand, Singapore and neighbouring territories) 

£15 - tracked shipping for orders under £75

£26 - tracked shipping for orders over £75

World Zone 1 (North America *excluding the USA, South America, Africa, the Middle East, the Far East and South East Asia).

£12 - tracked shipping for orders under £75

£22 - tracked shipping for orders over £75

Our prices are based on average weight and parcel dimensions. It also contributes to the cost of the packaging used. 

Each order is made by hand so please expect your International orders to arrive 1-4 weeks from ordering. 

Why do we charge for postage?

Our shipping fee covers the price to post your item with Royal Mail/UPS and contributes to the packaging materials we use to make sure your order gets to you safely. The price to send our smallest vessel within the UK including packaging is £4 and the largest lamp £15 so we do absorb a lot of the costs ourselves.